I was told there was no room available even though I had booked, and the staff didn't explain why; the service and attention were poor.
JuanA month ago
Orizaba·6.1
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or just type it — “around the 20th, three nights”
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The New York Hotel/Motel in Orizaba offers family rooms with private bathrooms, air-conditioning, and free WiFi, featuring coffee machines, TVs, and sofas. Guests can unwind in the garden or on the terrace, enjoy the bar, and access free WiFi throughout the property. The hotel offers a 24-hour front desk, room service, and a tour desk, with on-site parking and convenient access to General Heriberto Jara Airport (129 km).
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How guests rate the property, aspect by aspect.
I was told there was no room available even though I had booked, and the staff didn't explain why; the service and attention were poor.
Juan·A month ago
The location was good and the woman who greeted us upon arrival was friendly. The room was dirty on the floor and it felt cramped.
Letty·2 months ago
It was incredibly quiet.
Castillo·2 months ago
Everything was very clean.
Hernández·5 months ago
It’s well located and quiet. The shower didn’t have good water pressure, the towels were stiff and stained.
Marcano·6 months ago