“Reasonable but could improve”
The room is light and well designed, but the breakfast was lacking, the staff didn’t help when the lift stopped working, the shower water didn’t flow, and the bathroom flooded.
Edite4 weeks ago
Just a moment…
★★★★★·Nampula·8.4
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or just type it — “around the 20th, three nights”
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Grand Plaza Hotel Nampula delivers a 5‑star stay in Nampula, featuring a year‑round outdoor pool, spa, fitness centre, and sun terrace. Guests dine on African, local, and international cuisine at a modern restaurant, enjoy a pool bar, and benefit from private check‑in/out, shuttle, concierge, and family rooms. Located 4 km from the airport, it offers easy access to local attractions.
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How guests rate the property, aspect by aspect.
The room is light and well designed, but the breakfast was lacking, the staff didn’t help when the lift stopped working, the shower water didn’t flow, and the bathroom flooded.
Edite·4 weeks ago
Everything from location to breakfast, wifi, and rooms was good to very good, and the staff were friendly, so there’s not much to complain about. If the hotel doesn’t serve alcohol, they should at least mention it when you book— I wanted a glass of wine after a long day, but had to settle for water instead. It’s a small issue, but the lack of choice is annoying.
Duncan·A month ago
Good clean comfortable rooms. Staff don't match the facility, breakfast starts 6:30. Room service menu is bad. Staff don't really care
Anthony·A month ago
They don't sell alcoholic drinks.
Pratapsinh·A month ago
Almost everything was very good.
Bulha·2 months ago