The rooms were clean and very comfortable, and everything else I liked.
Román4 weeks ago
Just a moment…
★★★·Ciudad del Carmen·7.1
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or just type it — “around the 20th, three nights”
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Hotel Balam Puerto in Ciudad del Carmen features air-conditioned family rooms with private bathrooms, free WiFi, coffee machines, and flat-screen TVs. Guests relax on the terrace or outdoor seating area. Located 5 km from Ciudad del Carmen International Airport, the hotel offers 24-hour front desk, security, luggage storage, and parking, near Carmen XXI Convention Centre.
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How guests rate the property, aspect by aspect.
The rooms were clean and very comfortable, and everything else I liked.
Román·4 weeks ago
The beds and pillows were clean, but the water was so hot it burned our skin, the shower was unusable, there was no toilet paper or shampoo so we had to bring our own, and the power went out for the whole night—terrible, with no discount or apology.
Paola·2 months ago
I liked the hotel’s design and the room‑service meals, and everything else was fine.
Carlos·2 months ago
The beds were very comfortable, everything was clean, the air‑conditioning worked perfectly, and we requested a ground‑floor room for a person with limited mobility, which was granted and made our stay accessible and comfortable—thanks. The shower overflowed so much that water reached the area that should have stayed dry.
Hernandez·2 months ago
The restaurant was very good, but the room was small.
Carlos·2 months ago