The place was super calm and the front desk lady was genuinely kind.
NatalieA month ago
Just a moment…
★★★·Pico Rivera·8.3
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or just type it: “around the 20th, three nights”
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The Epic Hotel in Pico Rivera offers comfortable accommodations with air-conditioning, private bathrooms, and free WiFi. Family rooms feature a work desk, TV, and free toiletries. The hotel boasts a garden, 24-hour front desk, and free on-site parking. Located near California Institute of Technology (19 km) and Crypto.com Arena (21 km), it provides a convenient base with clean and comfortable rooms.
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How guests rate the property, aspect by aspect.
The place was super calm and the front desk lady was genuinely kind.
Natalie·A month ago
The location was good and the hotel looked lovely, but we could have used more pillows and a blanket.
Charlotte·A month ago
The property stayed quiet, the area was safe and there were plenty of nearby amenities.
Lindsey·A month ago
We stayed on 104 and the power went out. We had to move to be comfortable. The AC that turned on didn’t actually cool the room. We were put in two different rooms on the 2nd floor, where only one or two couples were staying; there were more rooms available. We were first in 201 for almost an hour and the room was still hot. I told the lady and she said “the person who stayed there today said it was working.” I highly doubt that. She then moved us to 202 next door, where the AC seemed fine, but after another hour my son was so sweaty we had to take his clothes off, my daughter had to lie on the floor to stay cool, and I had to keep pouring water on myself and sit right in front of the AC to feel anything. The room still didn’t cool down, so we had to leave. I couldn’t get a refund, which is sad because I was only staying ONE NIGHT and I didn’t even stay; I had to leave that place. Another issue was that they didn’t clean the floors. By the time we left, my son’s feet were so dirty! He had socks on and we had to take them off. They were filthy. The place is horrible. The lady acted like I was crazy. She even saw my son sweating and still thought I was crazy. She made an annoyed sound and face and went to check the rooms. She told my husband “they’re working,” but they’re not even doing their job. I’ve never stayed at a hotel/motel where the room still felt hot after just sitting there for an hour. The AC units were also so dirty inside; they hadn’t been cleaned in a long time. Overall, just a bad experience.
Katherine·2 months ago
There were many shops nearby, but there were no chairs to sit on and no phone booths.
Reyna·2 months ago