Radisson Blu Hotel, Kuwait

Everything is luxurious and the indoor pool is world‑class. The reception staff are rude and lack manners, especially the brown, short‑haired one and the second one, who I think is Indian. The female staff are decent and helpful. I hope the management reviews the reception staff’s ethics, while the rest of the staff and security are all respectful.

مشعان·A month ago

The indoor pool is great, but the staff at the gate before the club are not good. They keep asking about your room and delay you, and they beat the reception staff to confirm your booking ten times a day. Unfortunately, they treat you badly at the pool and club, and the reception staff are also bad. The security guards are elderly and very respectful, the luggage handlers are polite and helpful, and the valet service is the best reception service in the hotel. The club reception is also very bad, and because of that I switched to Marina Hotel instead of this one. The Marina reception is better in cooperation.

مشعان·A month ago

Everything was beautiful, but the reception staff were terrible. The brown, short‑haired employee in glasses was very rude and seemed to think the hotel was his personal property. The reception staff didn’t care about us. I hope the management reviews the reception staff’s behavior, especially that brown employee. I’ve stayed there before with the same treatment. On our third stay, the staff told me to pay a compensation of 50 dinars. The room was dirty, and I showed him a photo of the cleanliness before we left, but he said there was no photo and we had to leave quickly. The hotel is luxurious, but the reception staff are unfortunately awful.

مشعان·A month ago

The view from my room was very bad.

Ghassan·A month ago

I stayed in a comfy spot with a great location and the staff were friendly, but the room service could have been better.

Shahad·A month ago