The coffee was wonderful, the staff were lovely, and the cleaning was impeccable. Check‑in was slow, with a single line that kept growing while only one staff member had to handle everyone.
Patricia2 weeks ago
★★★·Chapecó·8.6
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or just type it — “around the 20th, three nights”
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Tri Hotel Chapecó, a modern retreat in Chapecó, offers spacious family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, work desks, TVs, and wardrobes. Guests enjoy a bar, lounge, coffee shop, minibar, kitchenette, spa bath, and daily housekeeping. The hotel features a buffet breakfast, 24‑hour front desk, and on‑site parking, located just 10 km from Serafim Enoss Bertaso Airport.
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How guests rate the property, aspect by aspect.
The coffee was wonderful, the staff were lovely, and the cleaning was impeccable. Check‑in was slow, with a single line that kept growing while only one staff member had to handle everyone.
Patricia·2 weeks ago
There was no towel in the room, so I called and they said the guest had to go down to reception to get one. The air conditioner wasn’t working and the shower had no pressure at all.
Luciano·2 weeks ago
Breakfast was good and the location was excellent. The pillows were horrible, there was no toilet paper or towels, and I had to go down to the reception to get them.
Carla·2 weeks ago
The reception was friendly, the rooms were clean with soft towels, and the breakfast was tasty. Nothing to complain about.
Gizeliana·2 weeks ago
Everything was great at the hotel. Check‑in took half an hour, with no line, no waiting, just a 30‑minute delay to enter, which is not possible.
Sheep·2 weeks ago