Black Forest Hotel Todtnau

The room’s theme was spot-on, but the reception was a mess—no clear sign of where it was or if it was open, and the language barrier was tough; the staff didn’t speak English and seemed to have German as a second language too. A smoke detector in a nearby room had a dead battery and kept beeping; we told the staff right away, reminded them again that evening, but it wasn’t fixed until the next evening, which kept us up the first night and ruined the first day. We had to ask four times over two days before anything was resolved. On the first night the heating didn’t work, leaving the stone room cold, and on the second night the heating was on but produced a constant dripping/running water noise even when the radiator valve was fully closed.

Sebastiaan·2 weeks ago

“Very Cozy”

I love how close the hotel is to the toboggan run, and the room itself is clean and cozy. The staff are super friendly and welcoming, but the hallway’s automatic light is overly sensitive to even slight movement.

Marcela·2 weeks ago

“Es war ein schöner Aufenthalt und wir kommen gerne wieder.”

The breakfast and location were great, and the restaurant offered excellent food.

Marina·2 weeks ago

The staff were helpful at the breakfast buffet, but the reception was rarely staffed. Guest cards were only issued after repeated requests, and emails or phone calls went unanswered. The advertised amenities were misleading; the décor felt artificial and the room climate was stuffy. The surrounding area was noisy, and some items at the breakfast buffet were not fresh.

Florian·2 weeks ago

“2 x knie gestoten”

The staff were good, but the bed was a rebuild.

Ria·2 weeks ago