I was told at the front desk that I'd get a $50 refund for the deposit, but I still haven't received it.
ErikaA month ago
★★★·New Braunfels·7.4
01
or just type it — “around the 20th, three nights”
02
The Best Western Inn & Suites New Braunfels features free Wi-Fi and a continental breakfast buffet. Guest rooms have cable TVs, work desks, microwaves, refrigerators, and coffee machines. The hotel offers a business center, guest launderette, and proximity to Schlitterbahn Waterpark, Comal River for tubing and rafting, and San Antonio, 35 miles away.
03
04
05
How guests rate the property, aspect by aspect.
I was told at the front desk that I'd get a $50 refund for the deposit, but I still haven't received it.
Erika·A month ago
It’s close to Gruene, no riff‑raff, in a pretty decent area. The room was clean and breakfast was great! The breakfast attendant was so hospitable! There wasn’t anything we were dissatisfied with.
Lucy·2 months ago
It’s close to where we needed to be, but it’s kinda run‑down for the price I paid.
Mireles·2 months ago
The beds were comfortable and the breakfast was good, but the room door was very hard to open and close, posing a real fire‑safety hazard. The bathtub wouldn’t drain properly while I showered, and paint in the bathroom was bubbling off the walls because of water damage. I won’t return to this facility.
Robert·2 months ago
Easy access to the highway, but it’s far from campus.
Patterson·2 months ago