“Terrible, disappointed”
They don’t allow cancellations and charge all fees for a two‑night booking. The elevator was overcrowded and the staff attitude was terrible.
Chí2 weeks ago
Just a moment…
★★★★★·Hanoi·7.4
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or just type it — “around the 20th, three nights”
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The 5-star Grand Plaza Hotel Hanoi features elegant rooms with free WiFi, an indoor pool, and on-site restaurant. Spacious rooms have carpeted floors, large windows, and a seating area. Amenities include a spa centre with sauna and massage, garden, gym, and 24-hour front desk. Located near Keangnam Hanoi Landmark Tower, it offers airport transfers and multiple dining options.
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How guests rate the property, aspect by aspect.
They don’t allow cancellations and charge all fees for a two‑night booking. The elevator was overcrowded and the staff attitude was terrible.
Chí·2 weeks ago
The place was spacious and airy, but it’s a bit far from the city center.
Thi·2 weeks ago
The rooms were spacious and airy, but the hotel was far from the city centre.
Thi·2 weeks ago
Everything was comfortable and enjoyable.
Kyoichi·A month ago
The staff were friendly, the room was spacious and spotless, and the breakfast tasted great, though the Korean restaurant on the second floor required a reservation and I wasn’t able to get a table.
Joonseok·A month ago