The rooms weren't clean, the pool was icy, guests weren't monitored, and the air conditioning didn't work.
AiméA year ago
Just a moment…
★★★·Puerto Vallarta·7.1
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or just type it: “around the 20th, three nights”
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Paloma del Mar, an adults‑only oasis in Puerto Vallarta, features air‑conditioned rooms with private bathrooms, sea‑view terraces, and flat‑screen TVs. Guests enjoy a rooftop pool, on‑site restaurant serving international cuisine, free Wi‑Fi, and private parking. Situated steps from Camarones Beach and near the Botanical Garden and Malecon, it offers easy access to city attractions and airport transfers.
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How guests rate the property, aspect by aspect.
The rooms weren't clean, the pool was icy, guests weren't monitored, and the air conditioning didn't work.
Aimé·A year ago
It was very clean.
Lucia·A year ago
The pool faced our room and everything was very tidy.
Brenda·A year ago
The staff were friendly and attentive, but I think housekeeping should be daily—at least making beds, taking out trash, and some room locks lack an interior deadbolt.
Efrain·A year ago
It’s 200 m from the beach, has an elevator and a pool that isn’t very clean, nearby grocery and food spots, and security cameras. Housekeeping doesn’t clean rooms daily; they say it’s a sustainable development project, but taking out trash, sweeping, and fluffing a bed don’t need water, which is what that project cares about. The parking isn’t close to the hotel and the staff’s attitude leaves much to be desired.
Barron·A year ago