“Kind and helpful staff”
Because my flight was cancelled, I booked on the spot from the airport and got there after midnight; the reception staff were very helpful, and a kind team member even carried our bags up. Niko the bartender deserves special mention for being so kind and helpful to two shaken‑up pensioner ladies. Checking out at 12 was great for us, and the staff turned a stressful situation into a smooth one. Thank you.
LindaA month ago