No staff contacted me; my client had to clean the toilet and keep the place clean, reflecting poor customer service.
MacdonaldA month ago
Croydon·4.5
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or just type it — “around the 20th, three nights”
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Aaby House offers a tranquil guest‑house setting in Croydon, featuring a private garden and complimentary Wi‑Fi. Each unit includes a fully equipped kitchenette—microwave, oven, toaster, electric kettle—plus a washing machine and sound‑proofed rooms. A shared bathroom provides a modern shower. Situated 7 km from Crystal Palace Park, 15 km from Big Ben, and 25 km from London City Airport, it delivers convenient access to London’s attractions.
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How guests rate the property, aspect by aspect.
No staff contacted me; my client had to clean the toilet and keep the place clean, reflecting poor customer service.
Macdonald·A month ago
The house was full of bedbugs and filthy, and the people living there were alcoholics and potheads; the place was filthy, there were bedbugs in my room, I stayed for 14 days hoping for some peace and quiet, but I couldn't even turn off the lights at night for fear the bedbugs would come out, so if you don't want to pay money only to have a miserable experience, stay away from this dirty place.
Durmus·A month ago
The place sits right in a great spot for our London trip, with easy access to a decent area about 10‑15 minutes from the main bus and train lines; it’s a solid choice if you’re looking for budget accommodation. The only downside is that there’s just one bathroom for everyone to share.
Callum·2 months ago
I appreciated the location, but the room was a nightmare: the bed and pillows were ripped and stained, walls had marks, and dust covered everything. When I reported it, the staff said the cleaners had already cleaned the room and offered a refund, yet I never received it. They wouldn’t let me upload a video, so I ended up taking screenshots of the footage instead.
Patience·2 months ago
Too bad. The place is not clean and the bed is not good
Idris·4 months ago