“Muy muy pequeña”
The staff were friendly. The room was far too small, tiny, nothing like the photos showed.
DanielaA week ago
Just a moment…
★★★★·Medellín·8.5
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or just type it — “around the 20th, three nights”
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The Heiss Hotel By Jalo in Medellín offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities, each featuring a balcony with city or landmark views. The hotel boasts a rooftop swimming pool, spa facilities, fitness centre, sun terrace, and lush garden, along with a restaurant, bar, and free WiFi. It's located 2 km from Olaya Herrera Airport and near El Poblado Park and Lleras Park.
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How guests rate the property, aspect by aspect.
The staff were friendly. The room was far too small, tiny, nothing like the photos showed.
Daniela·A week ago
The facilities were decent. The cleaning staff verbally assaulted us, telling us not to complain just for asking them to change our room. When we asked again for a room change, they refused, leaving us very disappointed with the poor treatment from housekeeping.
Juan·A week ago
The location was good. The balcony rooms were very noisy, and the staff—especially front‑desk employees—could have been more attentive. Work was happening on the street next to my room, so I couldn’t sleep well, and when I asked the front desk to let me check out at 2 pm they weren’t friendly about it.
John·2 weeks ago
The location was great and the place looked nice. There was a lot of partying all night, which was annoying.
Reina·2 weeks ago
Ubicación excelente y el trato súper. Llevamos 3 años quedándonos en el mismo hotel por lo mismo ❤️
Nilmarie·2 weeks ago