The hotel sits in a truly superb, convenient and strategic spot, and the room was well laid‑out, comfortable and functional, with the concierge staff constantly friendly and helpful. Aside from the location, which is clearly a major strength, the property falls short of what a five‑star hotel should deliver: the room cleanliness needs work – we found dirty glasses and dust under the wardrobe – and the facilities are rather limited for this class, with no restaurant in the evening, no spa and no gym. All in all, the location and the room design are excellent, but given the hotel’s rating we expected better housekeeping and a fuller range of services.
Aliona·A month ago