“Great stay!”
Clean , friendly staff, good breakfast, great rooms!
Paul2 weeks ago
★★★·Council Bluffs·5.3
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or just type it: “around the 20th, three nights”
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The Western Inn in Council Bluffs offers comfortable family rooms with air-conditioning, private bathrooms, and modern amenities like free WiFi and a pool with a view. Located near attractions such as Td Ameritrade Park Omaha and Mid-America Center, the hotel features an indoor pool, casino, 24-hour front desk, and free parking, with friendly staff providing excellent service support.
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How guests rate the property, aspect by aspect.
Clean , friendly staff, good breakfast, great rooms!
Paul·2 weeks ago
Cheap and the staff were super accommodating. The hallways were a little dirty, but my room was clean.
Shapcott·A month ago
I didn’t actually stay there. They tried to charge me $25.00 for my service dog, which shouldn’t have been charged, so I didn’t stay. I asked for a refund of the money I had paid, but it hasn’t appeared on my account yet. They tried to rob me of my money.
Dunn·2 months ago
The staff were rude and insisted they had to charge my card again, yet they couldn't process a refund for the payment that had already been taken out.
Chastity·3 months ago
The lobby looks clean and welcoming—don’t let that fool you! The ground‑floor room had a broken window with a hole and loose glass, no batteries in the smoke alarms, the air conditioning was non‑functional, many wires were exposed, and the room was humid, hot, and smelled bad. I stepped in to see all this and turned around; I didn’t stay.
Ellen·3 months ago