“The room is less than basic expectation”
The room didn’t meet even the most basic standards.
Hon10 months ago
Kuala Lumpur·5.6
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or just type it: “around the 20th, three nights”
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Autumn Guesthouse, near Jalan Alor in Bukit Bintang, Kuala Lumpur, offers family rooms with private bathrooms, air‑conditioning, bidet, hairdryer, refrigerator, microwave, and complimentary toiletries. Free Wi‑Fi, private check‑in/out, and multilingual staff (English, Malay, Chinese) enhance convenience. Situated 23 km from Sultan Abdul Aziz Shah Airport, it’s a 13‑minute walk to Pavilion, 8 minutes to Berjaya Times Square, and 800 m to Starhill Gallery, with KLCC Park and the Petronas Twin Towers nearby.
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How guests rate the property, aspect by aspect.
The room didn’t meet even the most basic standards.
Hon·10 months ago
The hotel sits right in the city center, within walking distance of Bukit Bintang and public transport, and the price was reasonable. Unfortunately the building feels old and poorly maintained; everything looks worn out and needs fixing, the toilet lacks a door, and there’s no designated parking – you have to find a spot elsewhere.
Md·10 months ago
The location and value for money were solid. We had two contact numbers for emergencies, and the general line always answered quickly and resolved issues, but the staff on site never replied to messages or answered questions.
Ana·10 months ago
There was an Indian staff member who didn’t speak English and was rude.
Saimon·10 months ago
The check‑in process needs improvement because it confused other guests.
Amin·10 months ago