The service was terrible.
Hopkins4 weeks ago
Just a moment…
St Albans·5.8
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or just type it — “around the 20th, three nights”
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Welcome Home in St Albans offers a guest house with free Wi‑Fi, air‑conditioned rooms, private balconies and en‑suite bathrooms with toiletries. Guests enjoy private check‑in/out, lounge, shared kitchen, car‑hire, tour desk, washing machine, dining table, sofa bed and TV. Located 8 km from Melbourne Airport, 20 km from Marvel Stadium and Southern Cross Station, near Melbourne Zoo and Museum.
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How guests rate the property, aspect by aspect.
The service was terrible.
Hopkins·4 weeks ago
Booking the room was easy. Host was helpful in beginning when checking in. When we got to the room, it was very disgusting and dirty. Bathroom was horrible and not cleaned. Room wasn't vaccummed at all. Bed sheet wasn't clean and had stains. Rubbish left from previous people. And when I told the host, definitely not helpful full. She said cancel and leave the place, it was 11.30pm. Couldn't find anywhere to stay. AVOID THIS HOST AND HOUSE. YOU WILL REGRET.
Abdullah·A month ago
Location was great. The room was very untidy. No toilet paper, empty cups in the wardrobe and dirty socks in the bedside table. Cleanliness. The people upstairs were super loud and stayed awake all night. The fire alarm went off both mornings at 4am. The mattress was dirty and had no fitted sheets
Shae·A month ago
The place is easy to get to as long as you don't follow google to the back of the building. Pretty quiet and the owner is quick to reply. 2nd time staying and will stay again
Leigh·3 months ago
Was nice but service wasn’t that great. It was ok
Eufrasia·4 months ago