They consistently ran out of food and alcohol at the lobby bar, and the restaurants were closed half the time. The outdoor pool was empty even though it was warm weather.
David5 months ago
Just a moment…
★★★★★·Suzhou·8.2
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or just type it — “around the 20th, three nights”
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The Suzhou Marriott Hotel Taihu Lake offers rooms with lake or mountain views, air-conditioning, and modern amenities, including private bathrooms, work desks, and free WiFi. The hotel features a spa, indoor pool, fitness centre, and free bicycles. Dining options include a family-friendly restaurant, bar, and children's playground, serving Chinese, American, and international cuisines. It's 36 km from Sunan Shuofang International Airport and near Suzhou Ocean Aquarium and Hanshan Temple.
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How guests rate the property, aspect by aspect.
They consistently ran out of food and alcohol at the lobby bar, and the restaurants were closed half the time. The outdoor pool was empty even though it was warm weather.
David·5 months ago
Summary of this review
The guest thoroughly enjoyed their stay, praising the hotel's breakfast, upgraded lake-view room, and stunning sunrise views, making it a worthwhile recommendation.
Zhiqiang·2 years ago
Summary of this review
The guest's stay was marred by overcrowding during the National Day holiday, making their experience less enjoyable than expected.
Dan·3 years ago
Summary of this review
The guest had a pleasant stay, appreciating the hotel's extensive breakfast options and convenient location, but was hindered by the limited English spoken by the staff at check-in.
Thomas·3 years ago
The hotel offered a range of amenities, but its self-service restaurant struggled to keep up with demand during peak hours. The staff provided attentive service, but some guests encountered issues with food labeling and timely plate collection. Overall, the hotel's facilities and services showed promise, but some areas required improvement.
成志·3 years ago