They promised a free airport shuttle that would arrive in 10 minutes, but we waited over 45 minutes and it never showed up; after calling, it took more than an hour for the shuttle to arrive, which was very disappointing.
TeriA month ago
★★★·Santa Ana·8.2
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or just type it — “around the 20th, three nights”
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Hotel Zessa Orange County Airport, a DoubleTree by Hilton, is situated in Santa Ana, California, offering easy access to area freeways and proximity to beaches and theme parks. The hotel features a free shuttle to John Wayne International Airport and nearby attractions like South Coast Plaza. Amenities include a 24-hour business center, outdoor pool, and state-of-the-art fitness center, along with the Citra Bar & Kitchen and Wine Bar.
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How guests rate the property, aspect by aspect.
They promised a free airport shuttle that would arrive in 10 minutes, but we waited over 45 minutes and it never showed up; after calling, it took more than an hour for the shuttle to arrive, which was very disappointing.
Teri·A month ago
The hotel feels like a local, familiar spot and is incredibly convenient; there was nothing to complain about.
Isaac·A month ago
The room was not cramped, the bed was comfortable, and daily housekeeping was flawless. There were no issues.
Kimiyo·A month ago
Location. The staff was curt, and there was conflicting information about check‑in. The hospitality service was lacking, and the common areas downstairs were hot and uncomfortable due to the lack of airflow and cooling.
Donnelly·2 months ago
The place was spotless and the staff were super friendly, plus the location was fantastic. Nothing to complain about.
Elizarraraz·2 months ago