“They did not honor our reservation. They had no rooms when we arrived.”
We arrived at midnight and were told there were no rooms available.
Joselle3 weeks ago
★★·Atchison·3.3
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or just type it — “around the 20th, three nights”
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Hotel Eastin Atchison offers air-conditioned rooms with private bathrooms, kitchens, work desks, and free toiletries. Each room features a microwave, shower, wardrobe, and TV. The hotel provides free WiFi, a 24-hour front desk, and daily housekeeping. Located 50 km from Kansas City International Airport, it offers easy access to local attractions and free on-site parking.
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How guests rate the property, aspect by aspect.
We arrived at midnight and were told there were no rooms available.
Joselle·3 weeks ago
The attendant issued a full refund right away. The hotel was filthy; we had to drive 30 minutes to find another place. There were dog or human feces on the stairs, a dead insect on the bathroom floor, and the room had a bad smell. The furniture should have been burned.
James·2 months ago
It was average. Clean.
Jinsong·5 months ago
We didn’t like anything about the property. The front‑office staff were kind and understood our concerns. We left before checking in because the room was unacceptable: it was dirty, the mattresses were soiled under the sheets, the floor wasn’t swept or mopped, and several areas needed repairs. We found a dead bug by the door, and I suspect there were more. The location felt unsafe and not suitable for families; it seemed more like a place for traveling workers.
Janette·5 months ago
The location is good. The front‑desk guy, who was wearing only boxers, was very friendly. Everything else was terrible.
John·8 months ago