“Hotel was decently priced and near to an event I attended.”
The staff were friendly and helpful, yet the hallway on my floor smelled musty and the TV remote didn’t work
Tracy2 weeks ago
Just a moment…
★★·Columbus·7.0
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or just type it — “around the 20th, three nights”
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33 m² · 2 queen beds
37 m² · 1 king bed
37 m² · 1 king bed
33 m² · 2 queen beds
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MainStay Suites Columbus near Fort Benning offers spacious family rooms with air‑conditioning, kitchenettes, work desks, microwaves and free Wi‑Fi. Guests enjoy a fitness centre, seasonal outdoor pool, terrace, garden, lounge and picnic areas. A daily continental breakfast includes warm dishes, pastries, cheese, fruit and beverages. Located 16 km from Columbus Airport, the hotel provides free private parking and renowned attentive service.
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How guests rate the property, aspect by aspect.
The staff were friendly and helpful, yet the hallway on my floor smelled musty and the TV remote didn’t work
Tracy·2 weeks ago
I spotted cockroaches in the room and mold in the bathroom, then asked for a refund but the manager never replied.
Madison·3 weeks ago
The only positive was that there was a two‑burner stove; I found the room dirty, with bugs on the floor, no hot water, and the staff refused to move me to another room or let me shower elsewhere, were rude, ignored management and emergency maintenance requests, and have been refusing to issue a refund since Monday for breaching the contract and lacking silverware and a pot—my son, a boot‑camp graduate and soldier, couldn’t even take a hot shower, and the only tidy part of the room was the beds; the staff’s rudeness and inconsiderate attitude are unacceptable.
Romo·3 weeks ago
The place was dirty, mold was present, housekeeping never showed up, staff were absent, and the manager was just walking around without doing anything.
Sofia·3 weeks ago
The staff were friendly and the location was convenient, but there were no wash towels and the tub wasn’t clean.
Chevonne·3 weeks ago