“overpriced, dirty and poorly maintained apartment nowhere near the standard expected for the price.”
We were hoping to stay right next to the hotel, but the place we booked was a separate apartment about three blocks away, which was a let‑down. The unit looked old and had a bunch of maintenance problems: a broken door, a broken bedside table, nails sticking out in the bathroom, and a bedroom mirror on the floor. Some spots still seemed unfinished or under repair. It wasn’t clean when we arrived – we had to scrub the bathroom ourselves and found food left by previous guests. We asked if we could move into a hotel room, but none were available. After we complained, the cleaning improved and a handyman came the next day to fix what he could. We appreciated the effort, but the apartment’s overall condition stayed disappointing. The price was the biggest issue; it was too expensive for what it offered. We know the area well and have visited many times, so we expected a higher standard, more like a premium or penthouse level. The staff did respond and try to improve things, but the condition, cleanliness, distance from the hotel, and especially the price made this stay a let‑down.
Marco·A month ago