The location, the cleanliness, and the staff’s attention were all positive, but the room was small.
Faustino2 weeks ago
★★★·Puebla·8.3
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or just type it — “around the 20th, three nights”
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Hotel Kapu in Puebla offers family rooms with private bathrooms, air-conditioning, and free WiFi, featuring work desks, TVs, and free toiletries. The hotel provides a 24-hour front desk, daily housekeeping, express check-in and check-out, tour desk, and luggage storage. Located 22 km from Hermanos Serdán International Airport, it's near Acropolis Puebla (6 km) and Biblioteca Palafoxiana (4.6 km), with free on-site parking and public transport options.
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How guests rate the property, aspect by aspect.
The location, the cleanliness, and the staff’s attention were all positive, but the room was small.
Faustino·2 weeks ago
The location was good, but there were cockroaches, some guests arrived drunk and made a lot of noise, and in my room there were no towels so I had to ask the lady at reception.
Cuellar·4 weeks ago
The location was great, but the space felt a bit cramped.
Martínez·A month ago
The hotel is just a 5‑minute walk from the bus terminal, has hot water, a comfortable stay for one night, and food nearby the area. The rooms are a bit small, but for the price‑to‑quality ratio it’s acceptable.
Edgar·A month ago
It’s only meant for sleeping, but the bed should be replaced or fixed! I could hear everything from the other rooms, and the bed moved a lot when I got up or lay down.
Mendoza·2 months ago