They cancelled my booking on the day of arrival, claiming I gave the wrong bank details, even though I use the booking agency all the time and have never had an issue. I suspect they over‑booked.
John8 months ago
Just a moment…
★★★·Duong Dong·5.7
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or just type it — “around the 20th, three nights”
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Stellar Hotel in Duong Dong offers air‑conditioned rooms with private bathrooms, sea or garden views, and modern amenities. The family‑friendly restaurant serves American, Vietnamese, Australian, Asian, and European dishes, with a breakfast of local specialties, warm plates, juice, cheese, and fruit. Guests enjoy a sun terrace, bar, free Wi‑Fi, lounge, fitness centre, and complimentary on‑site parking.
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How guests rate the property, aspect by aspect.
They cancelled my booking on the day of arrival, claiming I gave the wrong bank details, even though I use the booking agency all the time and have never had an issue. I suspect they over‑booked.
John·8 months ago
The hotel was dirty, the reception area was cramped, and the furnishings were old. Right in front of the entrance there was a water pit with a strong stench.
Le·8 months ago
The rooms were filthy: hair strands on the floor, dirt on the bathroom floor, stained cushions, ants, a gap in the door, mold and rust in the bathroom. I told the front desk, and he tried to change my room, but the new one still had water on the bathroom floor. This is the worst hotel I’ve ever seen; it was the first time I ever walked out of a hotel. I booked another nearby hotel instead.
Kevin·11 months ago
The mattress was comfortable and the shower water pressure was good, and the street was a dead end so it was quiet. However, housekeeping knocked on the door at 8 am every day with no sign to stop them. When a power cut happened and I had to use the emergency stairs all day, the stairs were littered with dirty carpets, rubbish, and boxes, and even after I spoke to staff twice, nothing was done.
Lidia·A year ago
The location was great, the staff were friendly, and parking for bikes was easy.
Javgarces·A year ago