The location was fine, but the hygiene was terrible, there were bed bugs, the Wi‑Fi was awful, and cigarette smoke filled the entire space.
Barlow2 weeks ago
Just a moment…
George Town·8.7
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or just type it — “around the 20th, three nights”
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The Terraces by Aayu offers air‑conditioned rooms with free Wi‑Fi, bidet, shower, toiletries, hairdryer and slippers. Guests enjoy a lounge, shared kitchen, daily housekeeping, car hire and luggage storage. Situated two minutes from Chulia Street in George Town, it lies 15 km from Penang International Airport, within walking distance of Wonderfood Museum, 1st Avenue Penang and Penang Times Square.
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How guests rate the property, aspect by aspect.
The location was fine, but the hygiene was terrible, there were bed bugs, the Wi‑Fi was awful, and cigarette smoke filled the entire space.
Barlow·2 weeks ago
I paid RM76 for a stay that turned out to be the worst I've ever had. A construction site right next to the room was not mentioned, a strong donut smell drifted through the space, everything was ancient, and I would never return.
Hanani·2 weeks ago
The location is great, the facilities are clean, and the staff are attentive. It can feel a bit maze‑like, but after a while you settle in and it’s no problem.
Ismael·2 weeks ago
The place sits close to the city center and is quiet, just a stone’s throw from an automatic laundry. The staff were attentive and the facilities were very clean and well maintained. It can feel a bit maze‑like at first, but that’s no issue once you get used to it.
Ismael·2 weeks ago
The bathrooms and showers were spotless and the staff were very welcoming. The rooms didn’t match the photos very well, and there were earplugs available, which made sense.
Marie·3 weeks ago