“Good”
The spot was great, but we had two confirmed bookings and the hotel couldn't pull up the second one, which was annoying; the staff should handle such mix‑ups more sensitively.
PriyadarshiniA month ago
Just a moment…
★★★★·Lonavla·6.8
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or just type it — “around the 20th, three nights”
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The Lagoona Resort features modern rooms with balconies overlooking an artificially created lagoon. The resort offers an outdoor pool, free Wi-Fi, and complimentary parking. Located 1.5 km from the Pune and Mumbai Express Highway and 1.6 km from Lonavala Railway Station, it provides air-conditioned rooms with desks, flat-screen TVs, and en-suite bathrooms. A 24-hour front desk and Patio Restaurant serving Indian and international cuisine are available.
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How guests rate the property, aspect by aspect.
The spot was great, but we had two confirmed bookings and the hotel couldn't pull up the second one, which was annoying; the staff should handle such mix‑ups more sensitively.
Priyadarshini·A month ago
The food, staff, and location were very good. The room could have been cleaner and the AC should be serviced more often; the shower hot water wasn’t that warm.
Ketan·2 months ago
Okay. Service came too late and the staff were unclean.
Sunil·2 months ago
Breakfast was good. The housekeeping staff was not quick on call.had to call 3 times
Kranti·2 months ago
The location was great, but the staff were not good.
Patil·3 months ago