“Worst night of my life”
I booked at the last minute, but the desk clerk was rude, and even after I tried to get a refund because of bed bugs, I never got it back.
Season6 days ago
Just a moment…
★★★·Topeka·4.8
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or just type it — “around the 20th, three nights”
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Located 2 miles from the Topeka Zoo, SureStay Plus Hotel by Best Western Topeka offers a daily continental breakfast with eggs, fruit, and more. Free Wi-Fi is available throughout the property. Each room features satellite cable TV with HBO, a microwave, refrigerator, coffee machine, and private bathroom with hairdryer. The hotel has an indoor pool, hot tub, and 24-hour front desk, along with free parking and vending machines.
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How guests rate the property, aspect by aspect.
I booked at the last minute, but the desk clerk was rude, and even after I tried to get a refund because of bed bugs, I never got it back.
Season·6 days ago
The staff, meals, and accommodations were great; the staff were kind and helpful, and I stayed here because a friend recommended it, but I had trouble using the TV controls.
Shernise·2 weeks ago
Summary of this review
The customer service and jetted tub were okay, yet the mold on the shower curtain, the stain on the AC unit, stains on the curtains, the many bug traps in the room, the small pillows, and the firm mattress were awful.
Aislinn·2 weeks ago
Nothing was good, everything was bad.
Martha·3 weeks ago
It was decent, I guess, but there was black and pink mold in the shower, the whole room smelled like must, the hot tub was ice cold as was the pool, and the front desk clerk was leaning at the desk and falling asleep.
Austyn·3 weeks ago