Hotel Anmara

I had to show up for a competition at 7 am, but the breakfast was still baking, so I couldn’t taste it; it would have been nice if a dry breakfast option had been available at that time.

Lara·A month ago

“Pesadilla, desagrado, nefasta experiencia.”

Nothing about this place appealed to me; it was the worst accommodation experience of my life, and I would never recommend it or return for any reason. The only thing that worked in the bathroom was the shower. From the moment I entered, I complained about the bathroom, a disaster that never got fixed—uncomfortable and humiliating. Everything I disliked was superlatively annoying; it was truly the worst place I could have ended up. Without a decent bathroom, I couldn’t have breakfast because an employee claimed a family had eaten everything, so my daughter and I had to leave on the day of her competition, which was a real inconvenience since I needed peace that day. The bathroom was impenetrable; it flooded and water reached the beds, the toilet was clogged—a problem I mentioned right away, and the cleaning staff said they’d fix it, but at night it was still clogged, and we unknowingly used it, a disaster. I complained again in the morning, they said they’d call maintenance, but a plumber was actually needed. They offered to change my room on the day my daughter competed, and she didn’t want to go through that stress, so we accepted and I told them I’d be at the stadium all afternoon. They called me while I was competing, and when I returned, no one was at reception, so the issue persisted. It was humiliating to have to go to the patio bathroom exhausted and at 2 °C. They wouldn’t refund the money I paid for that garbage. They should be ashamed of charging for such filth. I had to file a complaint with the gas company because nothing was resolved. They should return what I paid. I became anxious, disgusted, and furious because of the experience.

Laura·2 months ago

The spot was great, but the bathroom was a mess, the toilet tank was broken and wouldn’t shut off, and the noise made it impossible to sleep.

María·2 months ago

“Muy buena”

The staff were super friendly, which made the whole stay feel welcoming. Everything else was fine, no complaints to add.

Elizabeth·2 months ago

“No vuelvo”

The team was very polite and the room was clean, but the layout was a nightmare. Only one light switch at the entrance meant you had to get up from bed to turn on the lamp, and the bathroom had the same issue—its switch was on the opposite wall, so you’d have to walk through the whole room to light it. The tiny window in the bathroom was barely useful, and the overall room felt awful.

Alejandra·2 months ago