“Escape local excepcional!”
The service and staff worked hard to make the stay enjoyable.
JosmarA month ago
Just a moment…
★★★★★·Playa del Carmen·8.1
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or just type it — “around the 20th, three nights”
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Located in Playa del Carmen, the Hyatt Zilara Riviera Maya Adults Only All-Inclusive offers direct beachfront access and proximity to Ocean Maya Royale - Adults Only Beach, just a few steps away, with Cozumel International Airport 45 km from the resort. The resort features a year-round outdoor pool, fitness centre, sun terrace, tennis court, and spa facilities, with free WiFi available throughout.
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How guests rate the property, aspect by aspect.
The service and staff worked hard to make the stay enjoyable.
Josmar·A month ago
The hotel looked fantastic and offered plenty of food choices; the service was excellent, and the app provided clear guidance—overall a great experience and we’ll definitely come back.
Robert·A month ago
We like the swiming pool and the food. We were very disappointed. First, that we paid for one room for 4 for the price of two rooms and received a double room, as two couples traveling with us received, and for half the price. They did not agree to change even though the hotel was far from full. The fan in the room was noisy and they came twice to fix it, the air conditioner was weak, the room was full of mosquitoes. And the last two nights there was no hot water in the shower due to a fault in the building. Big disappointment!!
Hilla·2 months ago
Everything was perfect, and there was nothing to complain about.
Teniola·2 months ago
The facilities were good and the food selection was solid.
Catalina·2 months ago