The check‑in was quick and the staff were attentive, but the shower was stuck too close to the wall and the room needed fumigation.
ErikaA month ago
Just a moment…
★·Ciénaga·7.4
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or just type it — “around the 20th, three nights”
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Hotel Don José in Ciénaga offers family rooms with air‑conditioning, private bathrooms, and panoramic mountain or city views. Each room features a work desk, TV, and wardrobe. Guests enjoy free Wi‑Fi, private check‑in/out, 24‑hour front desk, daily housekeeping, and an outdoor seating area, with attentive staff. Located 21 km from Simón Bolívar Airport, it is near Rodadero Aquarium, Santa Marta Cathedral, and Marina.
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How guests rate the property, aspect by aspect.
The check‑in was quick and the staff were attentive, but the shower was stuck too close to the wall and the room needed fumigation.
Erika·A month ago
The hotel offered a peaceful atmosphere, though the bed sheet could have been one size larger.
Alex_2012·2 months ago
The room was comfortable and clean, yet the noise level was excessive, and the breakfast was very light and basic.
Anne·8 months ago
The only thing that stood out was the presence of air conditioning, which is probably the only redeeming feature of this poorly located hotel. The room was outdated, sparse, and the cleanliness was lacking. The bathroom felt like it belonged to another era, with no hot water or shower head. We had to switch rooms because the lock was broken and we couldn’t enter after dinner; they had to break the door with their feet so we could retrieve our belongings. The new room was just as bad as the first. We shared the room with a gecko all night. The breakfast was mediocre at best.
Philippe·8 months ago
The street was very noisy, the glass façade was exposed to the sun with a faulty air conditioner on the first day, there were no sheets, the breakfast was mediocre, and card payment was not accepted. Some rooms in this hotel have no windows.
Pascal·8 months ago