The staff service was perfect! The Wi‑Fi needs improvement and the booking details don’t match the actual condition.
Gomes2 weeks ago
Just a moment…
Sant'Ana do Livramento·7.0
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or just type it — “around the 20th, three nights”
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Hotel Castelo in Santana do Livramento features family rooms with air-conditioning, private bathrooms, work desks, free toiletries, showers, parquet floors, wardrobes, and TVs. Guests enjoy a bar, free WiFi, 24-hour front desk, full-day security, room service, and free on-site private parking. The hotel is 3 km from Atilio Paiva Olivera Stadium, offering a convenient location, attentive staff, and complimentary breakfast.
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How guests rate the property, aspect by aspect.
The staff service was perfect! The Wi‑Fi needs improvement and the booking details don’t match the actual condition.
Gomes·2 weeks ago
Excellent service, comfort, and cleanliness. The breakfast was delicious, varied, and well organized. Highly recommended.
Hernández·2 weeks ago
The breakfast was good, the location excellent, and the reception staff were great. However, the room lighting was weak, the controls were out of reach, and the room color was too intense.
Styburski·2 weeks ago
When the storm hit, rain poured both inside and outside the bathroom.
Chechile·4 weeks ago
Nothing good. The place was a pigsty and very different from the photos posted. Most of the staff couldn’t understand what you were saying. I didn’t like anything: the beds were awful, the shower constantly leaked, there was no hot water—just lukewarm and a trickle; the TV didn’t work and cables were hanging. At the entrance, climbing the stairs revealed a pile of debris and old walls. They made us travel from Mdeo saying we could check in early and leave early, but when we arrived we had to wait on the street for 7 hours with no way to store our luggage. The breakfast was pathetic, nothing like the pictures.
Gonzalez·4 weeks ago