The staff were very welcoming, but the cleanliness was a bit lacking: I received an upgrade yet the room was not very clean, with a dirty towel, no hand towel, and no hand soap.
Nohayla3 months ago
Just a moment…
★★★·Surabaya·7.9
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or just type it — “around the 20th, three nights”
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d'primahotel Jemursari Surabaya offers adults-only rooms with air-conditioning, private bathrooms, and modern amenities. The hotel features a restaurant serving Indonesian cuisine with halal options, a coffee shop, and outdoor seating area. Located 10 km from Juanda International Airport, it's near Surabaya Zoo and Submarine Monument, with free on-site parking and 24-hour front desk.
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How guests rate the property, aspect by aspect.
The staff were very welcoming, but the cleanliness was a bit lacking: I received an upgrade yet the room was not very clean, with a dirty towel, no hand towel, and no hand soap.
Nohayla·3 months ago
The room was spacious enough for a family room, but the food was very spicy and there was no extra bed.
De_we·3 months ago
The location is close to the airport, but the room is too small.
Mohamad·4 months ago
The hotel was clean and the staff were friendly, yet the location was a drawback.
Mila·6 months ago
The location was spot on, but the cleanliness left a lot to be desired.
Mila·6 months ago