The staff were extremely helpful – when I had an issue with the TV and a sick motorbike, they replaced the TV and the scooter within minutes. For the price, it would be unfair to complain about anything.
Horsey3 days ago
Just a moment…
★★·Cát Bà·9.3
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or just type it — “around the 20th, three nights”
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Catba Island Hotel offers 24-hour front desk services and complimentary WiFi in public areas. Strategically located near the ferry terminal and 200 meters from the bus station, guests can easily access Cat Ba National Park within a 30-minute drive. Modern rooms feature cable flat-screen TVs, minibars, and safety deposit boxes, along with private bathrooms and amenities like slippers and toiletries.
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How guests rate the property, aspect by aspect.
The staff were extremely helpful – when I had an issue with the TV and a sick motorbike, they replaced the TV and the scooter within minutes. For the price, it would be unfair to complain about anything.
Horsey·3 days ago
The female owner’s service was excellent; even though we didn’t speak the same language, she was kind and helpful. No complaints.
Osamu·A week ago
The price, location, and breakfast were good. The building and room felt a bit old.
Fabien·A month ago
I only appreciated the friendly gentleman at reception and the close proximity to the waterfront, everything else was a disappointment: the room was filthy—so was the bedspread—windows were broken, furniture was very old, and overall conditions were barely acceptable.
Anna·2 months ago
I booked for a low price only to have the room cancelled without notice.
Oanh·2 months ago