“Perfect transfer hotel for a night stay-over”
Staff, location and restaurant were good, but toilets and bathrooms overall could be better.
Pirashan3 weeks ago
Just a moment…
★★★·Katunayaka·7.2
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or just type it — “around the 20th, three nights”
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The Empyrean Airport Transit Hotel in Katunayake offers 5-minute proximity to Bandaranaike International Airport, with a complimentary airport shuttle service. Spacious rooms feature air-conditioning, private bathrooms, garden views, work desks, TVs, and free WiFi. The family-friendly restaurant serves Chinese and Asian cuisine, and a bar is available. On-site parking and a sun terrace are provided, along with a garden and outdoor seating area.
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How guests rate the property, aspect by aspect.
Staff, location and restaurant were good, but toilets and bathrooms overall could be better.
Pirashan·3 weeks ago
I liked nothing. The place was super unclean and the staff extremely rude. Peter at reception talked behind my back, assuming I didn't understand the language, and told another person I was stupid for booking and should book directly. At 3.00 a.m. people were banging on my door while my flight was at 5.35 p.m.; they apologized. The rooms were so unclean that when I asked to change linens because of hair and unclean pillows, he said he couldn't; when I requested a refund he refused and gave me a different room. Terrible experience, traumatizing. It doesn't look like a hotel, more like a guest house, not a hotel.
Fernando·A month ago
Great location, shuttle to airport, clean and tidy rooms, and great staff. The bathroom's hot water took a long time to reach lukewarm, and a bench for toiletries and clothes would be useful.
Dendvs·A month ago
Staff were extremely friendly and helpful; rooms and linen were clean with a freshly made bed.
Johann·A month ago
The staff were friendly and the location was great, but the shower water wasn’t hot enough—though that’s just a personal preference.
Sandra·A month ago