Rixos Water World Aktau - Theme Park Free Access

Хотелось бы выразить огромную благодарность Софье-супервайзеру отдела по работе с гостями отеля Rixos Water World Aktau за высокий уровень профессионализма, внимательность и искреннюю заботу о гостях. Ещё до нашего приезда она заранее связалась с нами, запросила необходимые документы и помогла с регистрацией в системе. По приезде лично встретила нас, была на связи на протяжении всего проживания и оперативно помогала с любыми вопросами. Особенно приятно, что даже в свои выходные дни она не оставляла наши вопросы без внимания и продолжала помогать и отвечать на сообщения. Благодаря такому отношению мы с самого начала почувствовали себя действительно желанными гостями

Mellyatova·3 weeks ago

I’d like to thank Aya, who greeted us at the restaurant. During our stay I had a birthday, and Aya arranged a beautiful table and personalized service. She paid close attention to every detail, making the day truly special and memorable. Employees like her create real hospitality. It’s clear they don’t just follow instructions but genuinely care about guests’ comfort and impressions.

Mellyatova·3 weeks ago

Huge thanks to the staff, especially Sofia, Ayan (who welcomed us at the restaurant), waiter Erbolat, and housekeeper Meruert, who worked in room 4802. These are the people who made our holiday run smoothly!

Mellyatova·3 weeks ago

My time at Rixos Water World Aktau left only pleasant impressions. First, the level of service and hospitality is truly felt throughout—from the hotel’s atmosphere to the staff’s work. Attention to detail, friendliness, and delicate treatment of guests create a sense of real comfort and high class. The food deserves special mention: dishes are quality, varied, and very well prepared. It’s clear that great care is given not only to the choice of ingredients but also to presentation. In my view, Rixos Aktau’s kitchen and service can compete with respectable overseas resort hotels. I want to thank the hotel managers specifically. Thanks to their professional and attentive team, the stay becomes genuinely comfortable. I also want to highlight Nazerke—very tactful, attentive, and friendly. She knows how to create that sense of guest care that can’t be replaced by mere service standards. Thank you to the Rixos Aktau team for a beautiful holiday, high level of hospitality, and an atmosphere you want to return to. It’s nice to realize that in Kazakhstan there are hotels that truly meet international standards and can pleasantly surprise even a seasoned traveler. I’ll gladly come back again. ✨

Aizhan·3 weeks ago

“Спасибо за прекрасный отдых, отдельно хочется отметить персонал ресепшн особенно Альбина Аруна и Аслан. Осень вежливые”

Large hotel, clean rooms.

Aslan·3 weeks ago