The location works for what I needed, but the room had no windows, making it feel very stuffy.
DieuA month ago
Just a moment…
★★★·Hanoi·8.7
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or just type it — “around the 20th, three nights”
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The Mai Hotel in Hanoi offers 28 air-conditioned rooms with private bathrooms, modern amenities, and free WiFi. Guests enjoy private check-in and check-out services and a 24-hour front desk. The hotel features a sauna, terrace, balcony, and patio, along with a fireplace, minibar, and soundproofed rooms. It's 28 km from Noi Bai International Airport and near Vietnam Fine Arts Museum and Ho Chi Minh Mausoleum.
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How guests rate the property, aspect by aspect.
The location works for what I needed, but the room had no windows, making it feel very stuffy.
Dieu·A month ago
The space is quiet and clean.
Vũ·3 months ago
The toilet and shower are spotless!
Tomohiro·5 months ago
We booked a 3‑night stay, but the hotel demanded full payment before handing over the keys even though that rule wasn’t in any policy. The receptionist left one of our passports on his desk while heading upstairs, which made us feel unsafe. When I asked to see the manager, the receptionist ignored me for about 20 minutes before finally handing me a business card; the manager texted back another 20 minutes later, repeating the same policy claim. He was also on his phone during check‑in. In the room we discovered a large cockroach. The hotel did agree to cancel our stay for free, but after all of this we chose not to stay.
Zbigniew·5 months ago
Everything basic was okay, but the room was cramped and I felt a bit short of breath when I entered.
Phan·6 months ago