The conditioner was an amazing body cream, but they had that oversight.
PaulinaA month ago
Just a moment…
★★★★★·Jiutepec·8.5
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or just type it — “around the 20th, three nights”
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Set amid Japanese‑style gardens, Grand Fiesta Americana Sumiya Cuernavaca features an outdoor pool, poolside bar, and two restaurants—Sumiya serving traditional Japanese dishes and La Distral offering buffet breakfast with garden and fountain views. Stylish rooms showcase bright oriental décor, wooden paneling, balconies, coffee makers, cable TV, and premium toiletries. Located 15 minutes from Cuernavaca’s historic centre, 1 km from a golf club and 6 km from the airport.
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How guests rate the property, aspect by aspect.
The conditioner was an amazing body cream, but they had that oversight.
Paulina·A month ago
The surroundings are lush with vegetation and gardens. The air conditioning in the room is lacking.
Ramón·A month ago
We woke up at 7 am every night because the housekeeping staff were moving furniture and cleaning on the floor above. The constant noise even woke us on the first day, and when we complained at reception they ignored us and kept moving things. The next night was the same. The manager offered us a discount to stay another night, so we did, but on the third night we were still roused at 7 am. We intended to rest, but that never happened, leaving us dissatisfied, even though the food, services, and room comfort were excellent.
Guillermo·A month ago
The staff were excellent and the facilities wonderful. The food was a bit pricey.
Eder·A month ago
The facilities were good. The room amenities were scarce – toothpaste, a brush, etc.
Alberto·A month ago