Mercure Président Biarritz Plage

“Hôtel où nous reviendrons sans hésitation”

The room was comfy, spotless, well-equipped, and had separate toilets. The staff were friendly. The hotel’s location was great, with a public parking lot right next to it. No complaints.

Conception·Yesterday

“correct”

The location was good, the bedding super comfy, and the staff were pleasant and helpful. However, there was no parking; the nearby one costs €25 for 12 hours, which is very expensive. The room had strong pipe smells, and it was really hot, so when I turned on the AC the smell got worse. Breakfast cost €23 per day, far too pricey for the limited variety. On the first day I arrived at 9 am (with a 10 am checkout) and there was no bread, no scrambled eggs, no fromage blanc. It’s not worth the price at all! I was kindly told I’d be upgraded to a room with a great view, but I ended up looking at the Galeries Lafayette buildings, so the view was overhyped.

Alexandra·2 days ago

“À fuir”

Personnel sympathique pour la plupart. Literie moyenne Odeur nauséabonde dans la chambre due à des remontées d’eau 1000€ pour 5 nuits vue sur parking On nous demande d’attendre une heure pour être surclassé, on se retrouve dans la plus petite chambre vue sur parking

William·3 days ago

The reception was very warm and the staff gave good advice, doing everything to make our stay pleasant. The rooms were comfortable and offered a stunning ocean view.

Arthur·3 days ago

“Séjour correct”

Cleanliness and location were positives. The staff were not very discreet, entering rooms without knocking. The TV remote was out of order, and even after asking for a replacement it was a hassle.

Aymeric·A week ago