The cleaning was a disaster. They didn’t enter the room for 2 days (the stay was 3 nights, 2 days), never cleaned, never changed towels, never made the bed—an absolute disaster! Very bad, I would not return.
HugoA week ago
Just a moment…
★★★★·Tampa·8.3
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or just type it: “around the 20th, three nights”
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The Grand Hyatt Tampa Bay hotel is 1 mile from Tampa International Airport and 8 miles from Amalie Arena. Two outdoor pools, two restaurants, and a 24-hour fitness centre are available. Guest rooms feature flat-screen TVs, iPod docking stations, and coffee-making facilities. Oystercatchers and 1823 Kitchen and Bar restaurants offer specialty cocktails and cuisine, with proximity to Tampa Museum of Art and Busch Gardens Tampa.
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How guests rate the property, aspect by aspect.
The cleaning was a disaster. They didn’t enter the room for 2 days (the stay was 3 nights, 2 days), never cleaned, never changed towels, never made the bed—an absolute disaster! Very bad, I would not return.
Hugo·A week ago
The room was excellent and the staff were good, but security showed up due to a noise complaint and woke us from a deep sleep for a party that didn’t exist. The poor security gentleman walked into the room and whispered, then the TV background noise. He showed up twice. For the price paid, a free breakfast would have been nice. Nothing else, just a sorry that happened at checkout. If you don’t hear noises through the door at 3 am, don’t knock and wake people up—seriously! And don’t wake them up twice without a coupon for a free breakfast or a discount for the misunderstanding. Wow.
Laura·3 weeks ago
I booked a 2‑bedroom suite but was handed a handicap room and a regular room instead, and the location is close to the airport.
Pascha·A month ago
The view, reception and valet were great, but the location, noise and pool were disappointing.
Dirk·A month ago
The amenities were excellent, the staff were great, and the second pool area was awesome.
Matt·A month ago