Very helpful staff – when we arrived the previous tenants had left heaters on very hot, and the staff checked on this.
MeganA week ago
Just a moment…
★★★★·Rotorua·8.4
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or just type it — “around the 20th, three nights”
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Thermal Oak Motel, in Rotorua, offers modern studios and suites. Accommodations feature flat-screen TVs, air-conditioning, kitchenettes, free unlimited WiFi, and on-site parking. Located 10 minutes' walk from the city centre, the motel is close to Rotorua's activities and sights. Rotorua Regional Airport is 9 km away, providing easy access to the city.
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How guests rate the property, aspect by aspect.
Very helpful staff – when we arrived the previous tenants had left heaters on very hot, and the staff checked on this.
Megan·A week ago
The spot was spot‑on, towels were swapped whenever we asked, the shower blast was powerful, and the hot tub became my go‑to spot; we used it a lot. The only snag was that one room lacked a spare blanket – my kid complained of being cold, but after slipping on a thermal top he was fine.
Lee·A week ago
Customer service
Anthony·A week ago
The place is well situated, the staff are friendly, the rooms stay spotless, roomy, and quiet. The downside is that the duvets stay chilly in winter, and the wall heater in the bedroom is broken.
Huang·2 weeks ago
Nice and clean. Staff super friendly. Great motel
Michelle·2 weeks ago