★★★·London·6.9
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or just type it — “around the 20th, three nights”
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The Cromwell International Hotel, located in London's vibrant 'Theatreland', offers a 24-hour front desk and multilingual staff. Free WiFi is available in public areas. A short walk from Knightsbridge shopping and major London attractions, the hotel is within 20 minutes' walk of the Science Museum, Natural History Museum, and Royal Albert Hall, with a meeting room and lift access.
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How guests rate the property, aspect by aspect.
The tube access was convenient and the price matched the stay; the staff were helpful, but the shower didn’t drain—after four people showered you ended up standing in a warm pool of water left by the previous guests.
Michelle·2 weeks ago
The location was good, but cleanliness was doubtful: the main stairs smelled bad, the room had a lot of dust and the floor wasn’t cleaned, towels were dirty, and in October the room was very hot without AC, which was unbearable; the AC itself was disgusting, lighting was terrible with overly bright side lights and one non‑working lamp, and the bathroom had mold.
Tsiadi·2 weeks ago
The location was great and the staff were friendly, but getting to our apartment was a nightmare—elevator stopped on a floor and you had to disembark to descend half a floor, which was confusing and unpleasant; the room maintenance was awful, with peeling shower fixtures, rust‑free hoses, and many other issues; the bed was uncomfortable and the TV was very old.
Suelem·2 weeks ago
The location was fine, yet the cleaning was poor: sheets had hair and stains.
Alexandros·2 weeks ago
Posizione centrale. Pulizia assente
Umberto·2 weeks ago