The bathroom water leaked into the suite, and when we reported it they didn’t respond. We left on the second day, and the amount charged differed from the reservation because we arrived a few hours early.
سالم4 months ago
Just a moment…
★·Aqaba·8.4
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or just type it — “around the 20th, three nights”
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The Aster Hotel Aqaba in Aqaba features family rooms with air-conditioning, private bathrooms, and sea views, including tea and coffee makers, refrigerators, and work desks. Guests enjoy free WiFi, private check-in and check-out, a 24-hour front desk, and free parking. The hotel is 11 km from King Hussein International Airport, near Al-Ghandour Beach and Aqaba Fort, with scuba diving available nearby.
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How guests rate the property, aspect by aspect.
The bathroom water leaked into the suite, and when we reported it they didn’t respond. We left on the second day, and the amount charged differed from the reservation because we arrived a few hours early.
سالم·4 months ago
The location was convenient, but that’s about the only positive thing I can say. Aqaba has many other hotels in equally good locations that offer far better rooms, comfort, and value for money than this one. The room was very disappointing and certainly not worth what we paid. We spent 270 JOD for two nights, yet the room felt more like something worth 50 JOD. The photos showed curtains covering what appeared to be a normal window, so I expected daylight and an outside view. Instead, behind the glass was a narrow technical shaft filled with AC compressors, which was never mentioned in the room description. When I raised the issue, the receptionist simply replied, “You booked the standard room.” That’s not a valid explanation. Guests should be informed if their room window faces a technical shaft rather than a normal exterior view (not even asking for a sea view). The mattresses were extremely uncomfortable and felt like trampolines. The hand soap was cheap commercial soap you’d expect in a public restroom, not a hotel. The towels didn’t smell fresh either and had an unpleasant gas/chemical‑like odor. I would not stay here again.
Charbel·4 months ago
The place is incredibly lively, right next to the market with shops, roasteries, and a great corniche for walking. The only downside is that there’s nothing special; most hotels in Al Aqaba require a taxi for any trip, but a guy named Abu Firas runs a very good taxi service with excellent prices, so I’m worried about it.
Tasneem·4 months ago
This hotel is outstanding and the staff are wonderful… thank you so much for the excellent service.
نواف·5 months ago
I was thoroughly impressed with every aspect of my stay - everything about this place is great, and I'd highly recommend it to anyone looking for a wonderful experience.
Abdelraouf·8 months ago