★★★·Trochtelfingen·6.2
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or just type it — “around the 20th, three nights”
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Hydepark Haidkapelle offers spacious family rooms with private bathrooms, work desks, free Wi‑Fi, and balconies overlooking lush gardens. Guests unwind on a sun terrace, patio, or children’s playground, and dine on a daily continental buffet. Located 27 km from Castle Ehrenfels and 48 km from Stuttgart Airport, it provides easy access to historic sites and hiking trails.
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How guests rate the property, aspect by aspect.
I spent one night at the Hydepark Hotel and I can’t understand all the bad reviews out there. The room was clean, quiet, and more than enough for my short stay. The staff were friendly and helpful. The only issue was that the TV didn’t work, but I reported it at checkout and they handled it politely. For a single night in a quiet, central spot, it was perfectly fine. 👍
Timo·A year ago
The phone operator was pleasant and offered a discount for the broken equipment. However, there was no staff on site, the services and furnishings didn’t match what was advertised, and there was nighttime noise.
Annika·A year ago
The hotel was simply unoccupied even though it was issuing bookings.
Ornetsmüller·A year ago
We rode our bikes to what turned out to be a ghost‑hotel. No one was there when we arrived. The lawn in front of the hotel was kept tidy by a robotic mower, and there was some décor outside the door. The building was abandoned, locked, and what could be seen through the windows was an unused office space; the breakfast room had been unused for a long time, and the terrace was overrun with weeds. A phone number was posted on the door, and when we called, we were told that our room had just been assigned to someone else by a colleague. We could have gone 8 km further to find a room in another hotel, but that would have cost more. When I asked why my booked room had been given away, I was told that the reservation hadn’t been forwarded until then. Everything was a sham and a lie! We found another hotel on our own, and there we learned that the Hydepark Hotel has not taken guests for years. The owner told us that a year ago she had taken over a whole wedding party there, and they also stood in front of a closed door. The pictures on the portal are fake; there is no beer garden, no cozy bar, no restaurant. I don’t understand how this place is still listed. The customer‑service chat with Booking was ended without any response. I’m deeply disappointed! It was especially bitter for us because we were cycling and couldn’t just pedal a few more kilometers to another accommodation.
Diana·A year ago
Everything was perfect, nothing to complain about.
Alban·A year ago