I was overcharged for parking and can’t seem to get the matter resolved; no one understands what I’m telling them. 85.00 was charged to my room for no reason!
Catherine2 months ago
Just a moment…
★★★·Boston·8.5
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or just type it — “around the 20th, three nights”
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The Residence Inn by Marriott Boston Back Bay/Fenway is a newly renovated all-suite hotel, situated steps away from Fenway Park and near Boston University, Northeastern University, and the Longwood Medical Center. Enjoy stunning views of Fenway Park from the rooftop bar, and explore the city's shopping and dining scene on Newbury Street, Prudential, and Copley Malls, all within a 20-minute walk.
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How guests rate the property, aspect by aspect.
I was overcharged for parking and can’t seem to get the matter resolved; no one understands what I’m telling them. 85.00 was charged to my room for no reason!
Catherine·2 months ago
I chose this place because it’s a Marriott, but it never really felt like one; some staff were friendly, others were just okay, giving it a different vibe overall.
Angelina·2 months ago
The breakfast was exactly what you expect from the Marriott Inn brand – filling and with a good selection of drinks, and the location was convenient. The housekeeping was slow, and after a pair of pants went missing they stopped sending a cleaner altogether.
Jun·2 months ago
The front desk staff were welcoming at check‑in, and the room and its amenities were gorgeous, but the cost was a drawback.
Greg·2 months ago
Location. A bit pricey for a Residence Inn
Peter·2 months ago