★★★★★·Providencia·8.3
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or just type it — “around the 20th, three nights”
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Located in Santiago's prominent business district of Las Condes, the Santiago Marriott Hotel is a 300-meter-tall building near Parque Arauco Mall. This 5-star hotel features tastefully furnished rooms with LCD TVs, mountain views, and amenities like cable TV, dual phones, and a minibar with a coffee machine.
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How guests rate the property, aspect by aspect.
The room size, reception service, and breakfast were good. However, the room cleaning was sometimes incorrect, the main restaurant menu was overly sophisticated, the restaurant in the middle of the lounge had very poor service, took a long time, and the staff’s attitude could improve.
Monica·2 weeks ago
Summary of this review
The customer service was bad.
Nicole·2 weeks ago
The room feels a little dark and lacks modern furniture.
Ingrid·3 weeks ago
The location is excellent, and the service, cleanliness, and comfort are all very good. I liked everything; there is nothing negative to comment on about this hotel.
Baldir·3 weeks ago
Habitación muy amplia cómoda muy bien equipada, la cama y la ducha excelentes. El restaurante cierra muy temprano, el servicio de room service es pésimo. Tienen muy poco personal durante la tarde/noche. El personal no está capacitado para resolver las inquietudes de los huéspedes, la plataforma no andaba y los servicios de late check out y business center son exclusivos para miembros de clasificación alta
Gabriela·3 weeks ago