Andaz Maui at Wailea Resort - A Concept by Hyatt

“We were hoping to have a quiet and relaxed stay which wasn't the case unfortunately. .”

We liked the spot and that the resort sat right on the beach, though the sand had been eroded by the hurricane. The walk to the shopping center was short. Most staff were helpful and lovely, especially Jenny who served us several times at breakfast. The on‑site laundry was handy. On the downside, two pools were under renovation and the noise made it hard to relax after a week at Waikiki. We had booked a partial sea‑view room but ended up on a lower level right across from the adult pool where people could see us, so we upgraded to a beach‑view room at the other end of the resort for an extra fee. The on‑premises restaurants were overpriced.

Sharon·2 weeks ago

“Great place to unwind and relax”

The stay was peaceful and relaxing, but there was plenty of room.

Steven·A month ago

“Great day experience in pools and at the beach but sub-par in-room experience”

Breakfast was pretty good—regular buffet with scramble, fruits, oatmeal, etc.—but lattes and cappuccinos were extra, which feels unfair given the $50 price tag. The pools and beach were great, with awesome cascading pools, responsive staff, and free ice cream. Activities like boat trips for snorkeling and turtle watching were enjoyable. The location was great. The AC unit kept blowing air into the bed even after two requests to adjust it, making me worry about getting sick. One night we found a large B52 cockroach (~2.5 inches) in the room; we waited 15 minutes while it flew around me before staff arrived. They changed the bedding but no management followed up or offered a room change. Guests should be warned about such issues or have bug nets/screens on balcony doors.

Oleksiy·A month ago

The staff were excellent, but I wish the activities had been better publicised.

Mary·4 months ago

The staff were very accommodating and friendly, and I liked the lounge chairs and umbrellas that came with the resort fee, plus the beautiful ocean views. However, the pool setup was a problem: three architecturally tiered pools meant a lot of steps up and down, and a long walk to the beach once you reached the bottom. The restaurants were extremely pricey for breakfast, lunch, and dinner, and the property felt claustrophobic because it was self‑contained with no good beach walk. I couldn’t self‑park either; it was valet only at an exorbitant price.

Robert·4 months ago