“good food nice staff”
The staff were friendly.
RuchitaA month ago
Just a moment…
★★★·Katra·7.5
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or just type it — “around the 20th, three nights”
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Hotel Today, Katra offers comfortable family rooms with private bathrooms, air-conditioning, and city views. Guests enjoy free WiFi, a terrace, and private check-in/check-out. Amenities include a lounge, 24-hour front desk, room service, and free parking. Located 2.1 km from Vaishno Devi and 47 km from Jammu Airport, the hotel provides attentive staff, clean rooms, and comfort near Jammu Tawi Station.
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How guests rate the property, aspect by aspect.
The staff were friendly.
Ruchita·A month ago
No pick‑up was offered from the Volvo drop point to the hotel, and the Yatra parchi wasn’t given; both were mentioned in the booking confirmation email, which was disappointing.
Kuldeep·A month ago
It’s under 1 km from Karta Railway station and the Kartra bus stop. The room was clean and the hospitality is awesome. The staff are totally supportive.
Dheeraj·3 months ago
Only dal and lemon water was good. Rooms were not aesthetic as per the per day charges The manager wasn't welcoming. He said no to almost everything (ie- free pick up and drop is mentioned but they didn't give it to me, no shower gel is given inspite of that they gave 2 small £rd quality soaps) and even charged for a water bottle which is commonly free in hotels. While I was checking out they made a delayed inngiving final original bill as they didn't want to give it to me. I didn't receive the any email for my check in from booking app which creates a doubt of insecurity at the property. Service staff was not trained well they keep on raining the bell untill you reach door. Manager wasn't humble even
Vikrant·3 months ago
The overall experience was nice as accepted, and there was nothing negative.
Surender·4 months ago