It was clean enough. The bathroom was uncomfortably small.
NatašaA month ago
★★★★·Sesvete·9.0
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or just type it — “around the 20th, three nights”
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The 4-star Alsago Lux in Sesvete offers air-conditioned rooms with private bathrooms, free WiFi, and amenities like work desks, minibars, and TVs. Guests can unwind on the garden-view terrace or in the seating area with a sofa, and enjoy free toiletries and on-site parking. The hotel is 15 km from Zagreb Airport and near attractions like Zagreb Zoo and Zagreb Cathedral.
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How guests rate the property, aspect by aspect.
It was clean enough. The bathroom was uncomfortably small.
Nataša·A month ago
The staff were friendly and helpful, and everything was very clean.
Mark-jan·2 months ago
The experience was disappointing—definitely not a 4‑star hotel. I am deeply disappointed with my stay at Hotel Alsago Lux. Although they advertise themselves as a 4‑star property, the reality is far from it. The staff are completely unprofessional, struggling significantly with basic communication and mastering neither Croatian nor English. Getting assistance or simple information was a constant challenge. The rooms are extremely cramped; the layout makes no sense—you can practically wash your hands in the bathroom sink while lying in bed. The bathroom is an absolute nightmare: the shower is so tiny you can barely turn around, and the sink is positioned so poorly right in front of the toilet that you cannot even sit down properly. Housekeeping leaves a lot to be desired; the room was not properly cleaned, which is unacceptable for a hotel in this category. We paid €110 per night, which is an absolute rip‑off for what they offer. This place is worth €50 per night at best. Save your money and look elsewhere.
Sarca·3 months ago
I’m thrilled with everything – absolutely flawless!
Ziga·4 months ago
The staff were amazing and happy to help with all my custom requests—great people!
Ognjen·4 months ago