The staff were very friendly and the rooms were very clean.
YzarraA week ago
★★★·Tannersville·6.7
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or just type it — “around the 20th, three nights”
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Located in Tannersville, the Chateau Resort & Conference Center sits amidst the Poconos Mountains, a 5-minute walk from Camelback Ski Area and Water Park. This lakeside resort offers indoor and outdoor pools, on-site dining, and free Wi-Fi. Rooms feature cable TV, coffee makers, and work desks. The gym overlooks the indoor pool, and American cuisine is served at the Mountainview Bar and Grille.
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How guests rate the property, aspect by aspect.
The staff were very friendly and the rooms were very clean.
Yzarra·A week ago
The place is terrible, not clean, and it smells. How can you promote this on your website? Can we get a refund? The looks, the smell, the dirty water in the bathroom are unacceptable.
Felipe·2 weeks ago
The spot was perfect and the room offered a nice view, but when we arrived the room hadn't been cleaned properly; we had to call the front desk and ask housekeeping to clear debris from the floor and the bathroom sink. Most of the arcade machines were broken when we tried to check them out, and at the bar we were charged for two pricey drinks even though my wife only had one.
Jason·2 weeks ago
Nothing good to say. The hotel didn’t match the photos, the pool was disgusting and we couldn’t even get in it, the room was full of gnats the whole time, the bed was so hard you couldn’t sleep, paint was peeling off the walls, and flushing the toilet made a terrible screeching sound—just a horrific experience overall.
Brittany·2 weeks ago
Perfect location
Elizabeth·A month ago