Nothing. No TV, the bed was uncomfortable, the phone wouldn’t work, couldn’t even call the front desk, and the staff was rude.
Shepherd3 weeks ago
Just a moment…
★★·Rochester·5.5
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or just type it — “around the 20th, three nights”
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Super 8 by Wyndham Rochester offers family rooms with private bathrooms, air‑conditioning, bidet, free toiletries, shower and flat‑screen TV. Guests receive complimentary Wi‑Fi, 24‑hour front desk service, daily housekeeping and on‑site private parking. A continental buffet breakfast includes juice, pastries, pancakes, cheese and fruit. Located 1.9 km from downtown historic district and 82 km from South Bend Regional Airport.
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How guests rate the property, aspect by aspect.
Nothing. No TV, the bed was uncomfortable, the phone wouldn’t work, couldn’t even call the front desk, and the staff was rude.
Shepherd·3 weeks ago
Absolutely nothing, didnt even stay here. Instead they stole 200$ and cops were called. Hotel smelt like a garbage pit, disgusting. The counter people refused to speak English to me and treated me like a criminal. I had to call the police because they refused returning money when they wasn't even suppose to charge me until I checked in. They charged me when I canceled anyway the full amount as if I did stay i had to call the police and of course these people refused to cooperate with law enforcement as well. I have a lawyer now and I plan on taking them for more than the hotel stay was even worth. The most dishonest hotel in this town. If u want good service please stop at Quality Inn. Absolutely nothing, didnt even stay here. Instead they stole 200$ and cops were called. Hotel smelt like a garbage pit, disgusting. The counter people refused to speak English to me and treated me like a criminal. I had to call the police because they refused returning money when they wasn't even suppose to charge me until I checked in. They charged me when I canceled anyway the full amount as if I did stay i had to call the police and of course these people refused to cooperate with law enforcement as well. I have a lawyer now and I plan on taking them for more than the hotel stay was even worth. The most dishonest hotel in this town. If u want good service please stop at Quality Inn
Christopher·3 weeks ago
The location was solid.
Daniel·A month ago
The staff were great, but I think the air conditioner didn’t work.
Nathan·A month ago
Convenient for stores and restaurants, but the beds are still very uncomfortable, the hotel isn’t the cleanest, and the employees were neither friendly nor rude. It did what it had to do for a couple nights, and we knew from our first stay that it wouldn’t be spectacular, yet we chose it again because it had the best reviews among the three hotels in town.
Danita·3 months ago